Privacy notice

Updated 23 October 2026.

Who looks after your information

AmICovered is run by Asterisk Investments Ltd, which is the data controller for your information. Asterisk Investments Ltd is registered with Companies House under company number 17273502, with its registered office at 16, Old Pastures West Close, Bognor Regis, United Kingdom, PO22 7RP. It is registered with the Information Commissioner's Office as a data controller, registration number ZC259843.

Contact Ian Hughes at ian.hughes@asterisk.investments with any question about your information.

Reading our website and guides

You can read our homepage and guides without an account. We do not use analytics, advertising or tracking cookies. Our servers process technical request information, such as your IP address, browser details and the page requested, to deliver and secure the site. This information is recorded in server logs, which we keep for up to 12 months.

Launch updates

If you sign up for launch updates on our homepage, we keep your email address, the interest you selected, when you signed up and the wording you agreed to. The separate launch updates privacy notice explains this in full, including how to unsubscribe.

Alpha accounts

The policy comparison tool is open to approved alpha users only. When you request an account we keep:

your name and email address;
your password, stored only as a one-way hash;
your account status and a record of approval decisions and when they were made.

When you sign in, your browser keeps a sign-in token and basic account details in its local storage, so you stay signed in. Signing out removes them. We do not set cookies for this.

Policy documents you upload

Policy documents can contain personal details, such as your name, address and policy number. When you upload one:

the PDF is stored in private storage on our server while it is analysed, and we delete it when the analysis finishes, whether or not it succeeds. If an upload is abandoned part-way or a deletion fails, a copy can stay in that private storage until we remove it;
we keep a record of the upload: the file name, any label you give it, its status and the type of policy;
we keep the coverage features we extracted from the document and your comparison result, linked to your account.

File names can contain personal details, so you may want to rename a file before uploading it.

Most of the analysis runs on our own server. To identify the type of document, check features our own system could not read clearly, and write the plain-English summary, we may send parts of the document's text, or the features extracted from it, to Anthropic, which provides the Claude AI models. Anthropic may process this information outside the UK. See Anthropic's privacy policy.

Feedback

If you rate a result or leave a comment, we keep it with your account so we can improve the service.

Why we use your information

We only keep the key personal information needed to provide the service, in line with the consent you give before your first upload. We use account and upload information to provide the service you asked for, to keep it secure and to improve it. We send launch updates only with your consent. We do not sell your information or use it to advertise insurers' products.

Where it is stored and who processes it

Our databases and file storage are hosted on our own server with Netcup. Anthropic processes document text as described above. Resend delivers our internal notifications about launch-update sign-ups.

How long we keep it

We delete uploaded PDFs when their analysis finishes (see above). We keep account, upload and comparison records while your account is open, and delete them when you ask us to. We keep server logs for up to 12 months and then delete them. Our daily backups are kept for 14 days, so information we have deleted, including logs older than 12 months, can remain in a backup for up to 14 days after it was deleted.

Your rights

You can ask to access, correct or delete your information, object to how we use it, or withdraw consent, by emailing ian.hughes@asterisk.investments. You can also raise a concern with the Information Commissioner's Office.